What personally identifiable information of yours is collected;
What organization is collecting the information;
How the information is used;
With whom the information may be shared;
What choices are available regarding collection, use and distribution of the information;
What kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and,
How you can correct any inaccuracies in the information.
I. INFORMATION COLLECTED BY NROCKS OR ON NROCKS’S BEHALF
A. In General
Personally identifiable information (PII or Personal Information) is information that can be used to identify or contact you (such as full name, phone number, physical address, email address, etc.). We collect the Personal Information that you provide to us in two general and distinct ways: (1) when you choose to purchase various services or products offered by NROCKS and/or its affiliated business partners, or (2) when you choose to participate in surveys or send e-mails to NROCKS.
B. Registration And Other Information
D. Web Beacons
In limited circumstances we also may use “web beacons” to collect anonymous, Non-Personally Identifying Information about your use of our Web site and the sites of selected affiliated partners, and your use of e-mails, special promotions or newsletters we may send to you from time to time. Web beacons are tiny graphic image files imbedded in a web page or e-mail that monitor and report on the behavior of the user. The information collected by web beacons allows us to statistically monitor how many people are using our site and selected affiliated business partners sites, or are opening our e-mails, and for what purposes. It may be possible to link Non-Personally Identifying Information to Personal Information collected through the use of web beacons and information voluntarily given by the user.
E. E-mails and Newsletters
As noted in the discussions of cookies and web beacons (see above), we collect anonymous, non-personal information about your use of e-mails and newsletters that we may send to you from time to time. In some cases, when you click on a link or an advertisement in an e-mail or newsletter, your browser may be momentarily directed to the site of a third party which, acting on NROCKS’s behalf (see Disclosure to Web site Service and Content Contractors, below), notes or “counts” your response to the e-mail or newsletter before re-directing your browser to its proper destination. This re-direction process will not be apparent to you.
F. Information Collected by Third Parties Not Acting on NROCKS’s Behalf
G. Public Forums
H. E-mails to NROCKS
II. DISCLOSURE OF YOUR INFORMATION
Except as set forth in this Section II, or as specifically agreed to by you, NROCKS will employ best efforts to not use or disclose any Personal Information it gathers from you unless reasonably required in order to answer your questions, provide products and/or services you may request or purchase from NROCKS (such as, information we need to share with our credit card internet gateway), or to comply with governmental or internal record-keeping requirements as reasonably required. We may release Personal Information to third parties: (1) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order; or (2) in special cases, such as a financial threat to you or others. In the event that we are legally compelled to disclose your Personal Information to a third party, we will notify you unless doing so would violate the law or court order.
B. Disclosure to NROCKS’s Subsidiaries/Affiliated Entities
C. Disclosure to NROCKS’s Operations and Maintenance Contractors
NROCKS’s operations and maintenance contractors may sometimes have limited access to your Personal Information in the course of providing products or services to NROCKS. These contractors include vendors and suppliers that provide us with technology, services, and/or content related to operation and maintenance of our Web site. These contractors also may have access to your e-mail address to send newsletters or special promotions to you on our behalf or to send e-mails to you for purposes such as conducting market research on our behalf. Access to your Personal Information by these contractors is limited to the information reasonably necessary in order for the contractor to perform its limited function for NROCKS.
D. Disclosure to Web site Service and Content Contractors
E. Disclosure to Linked Sites
F. Disclosure of Aggregate Information
NROCKS may provide to third parties Non-Personally Identifying Information about you that does not allow you to be identified or contacted and that is combined with the Non-Personally Identifying Information of other users (“Aggregate Information”). For example, we might inform third parties regarding the number of users of our site and the activities they conduct while on our site. We might also inform a company that performs services or that provides products and/or services to NROCKS (that may or may not be a NROCKS business partner or an advertiser on our site) of statistics, such as “50% of our users live in the USA” or that “85% of our users have purchased products and/or services which can be downloaded from NROCKS’s Web site.” Depending on the circumstances, we may or may not charge third parties for this Aggregate Information. We may not limit the third parties’ use of the Aggregate Information.
III. HOW NROCKS HANDLES PRIVACY AND SECURITY INTERNALLY
NROCKS wants your Personal Information to remain as secure and accurate as possible. We implement appropriate measures and processes, such as encryption, to protect your Personal Information and maintain its quality. Although we make reasonable efforts to protect your Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that thieves could find a way to thwart our security systems.
IV. YOUR PRIVACY CHOICES
You will be given the option to opt in or sign up for recurring informational/promotional e-mails from NROCKS and/or third parties. You may opt out of receiving these e-mails and newsletters at any time. When you have received an e-mail you wish to stop, click on the “reply” button in your mail program, then type in the word “UNSUBSCRIBE” in the “Subject” field and send. NROCKS’s Customer Service will unsubscribe you.
You may also have the option of receiving e-mails or newsletters from third parties, participating in research, marketing surveys, orother activities. You may exercise these options by placing a check mark beside a statement that expresses a preference for receiving these communications or participating in these activities. You may change your decision at any time by following the directions above.
This privacy statement applies only to the Site. The NROCKS Web site does contain links to other sites. Once you enter another Web site (whether through an advertisement, service, or content link), be aware that NROCKS has no control over and is not responsible for the privacy practices of such other sites. We encourage you to look for and review the privacy statements of each and every Web site that you visit through a link or advertisement on NROCKS’s Web site or any site that collects Personal Information from you.
V. UPDATING YOUR PERSONAL INFORMATION AND CONTACTING NROCKS
You can always contact us in order to (1) delete your Personal Information from our systems, (2) update the Personal Information that you have provided to us, and (3) change your preferences with respect to marketing contacts or other activities, by e-mailing us at firstname.lastname@example.org. Such changes will not have any effect on other information that NROCKS maintains. If you have a complaint or problem you may e-mail us at email@example.com and the customer service department will forward your complaint to the appropriate internal NROCKS department for a response or resolution. We try to answer every email in a timely manner but are not always able to do so.
You should be aware that it may not be technologically possible to remove each and every record of the information you have provided to NROCKS from our servers. The need to back-up our systems to protect information from inadvertent loss means that a copy of your Personal Information may exist in a non-erasable form. Nevertheless, upon receiving your request, we will endeavor to delete all Personal Information stored in the databases we actively use for research and daily business activities, as well as other readily searchable media.